Home Terms & Conditions
Terms And Conditions PDF Print E-mail
1.         Prices quoted exclude VAT.

2.         Prices are subject to change without prior notice.


3.         Minimum quantities apply to some items.

4.         Orders are placed on a COD basis with a 50% deposit, balance payable on delivery or full 

            payment is required depending on product ordered.

5.         Orders not paid within (3) three days will automatically be cancelled.

6.         A 20% handling fee is charged on cancelled orders.

7.         A delivery fee is charged by ACC Africa or direct deliveries done by certain suppliers.

8.         Postage and Packaging costs are to Purchaser’s account.

9.         Claims for shortages or damages must be notified in writing within 48 hoursfrom date of

            receipt of goods.

10.        Orders are not processed before receipt of a deposit or full payment depending on product.

11.        Allow 2-4 weeks delivery from date of receipt of deposit, which excludes time for embroidery,

            printing, making up of linen orders etc.

12.        Prices are valid while stocks last.

13.        Our returns policy requires prior Management approval of justified returns before we can

            accept any returns. A 20% surcharge will be levied on goods returns not taking place within 3 days                   from receipt of order

14.        Please check your goods as your signature upon receipt signifies your satisfaction with goods


15.        Quotes are valid for 14 days from date of receipt of quote.

16.        All goods supplied remain the property of ACC Africa until fully paid for.

17.        All prices on this website have been reviewed, however, errors could have occured. E & O.E



Embroidery Terms & Conditions


A service fee of R 350.00* is required.

This service fee covers the following: 

- Administration costs for sample logos for approval by the client.

- Delivery & collection costs of the sample. (This can take up to three weeks, 

  especially during peak periods.)

- The sample comprises of the actual logo embroidered or screen 

  printed on a piece of fabric, the fabric may not be the same as 

  your garment.

- The service fee will not apply to repeat orders.

- An additional delivery / collection fee will be charged for 

  the garments to be collected from the warehouse. i.e. R 95.00 

  for Gauteng or the fee will be indicated as “To be advised” for 

  areas beyond Gauteng.

- *Depending on the stitch count and amount of colours.


For approval the customer must check:

- The size of the logo sample.

- The correctness of the logo, i.e. detail.

- The correctness of the colours.

- Sign off the logo and provide ACC Africa the notification of approval in writing.

When our client emails their logo the following must be indicated:

- Position of the logo on the garment.

- Amount of colours of the logo to be used, i.e. one colour or full colour.

- Pantone codes should be provided by the client, otherwise if not available 

  our supplier will match the colours as close as possible.


The branding of the garments will be completed once written approval is received

A service fee plus the unit price will be charged for the administration & completion of orders that require embroidery or branding. This process can take up to 3 weeks from receipt of original artwork.

The service fee is not applicable to repeat orders



SA Topsites ::